With more agents looking to take control of their careers, the number of freight agent programs has grown significantly in recent years. But not all of them offer the same level of support, technology, or opportunity.

So what separates the top freight agent programs in 2025 from the rest? It comes down to more than just commission splits. The best programs are built for long-term growth, with the infrastructure, culture, and tools to actually support your success.

Let’s break down what today’s leading freight agents are looking for, and what truly sets the top programs apart.

Technology Integration: The Tools That Power Success

The top freight agent programs in 2025 are built on a foundation of modern logistics technology, because agents can’t afford to waste time on outdated systems.

Look for programs that offer:

• Intuitive Transportation Management Systems (TMS) with full visibility
  
• Access to CRM platforms to manage clients and leads
  
• Integrated load boards and carrier tracking tools
  
• Real-time updates, reporting dashboards, and digital paperwork
  

These tools don’t just make your day easier, they help you scale faster, win more freight, and provide better service to customers and carriers.

Training & Development: Never Stop Learning

Whether you’re new to the industry or a 20-year logistics veteran, the top programs in 2025 provide ongoing education and mentorship to help you grow.

What top-tier programs offer:

• Personalized onboarding support to help agents get up and running
  
• Continued access to industry updates, training videos, and mentorship
  
• Freight sales strategies, customer service refreshers, and technology tips
  
• Peer-to-peer learning opportunities or roundtable discussions
  

The best programs invest in their agents, not just at the beginning, but throughout the journey.

Growth Potential: Built for More Than One Book of Business

Top freight agents aren’t just looking for a place to survive, they’re looking to thrive. That means working with a program that’s built to scale as their business grows.

Key signs of growth-minded programs:

• Agents are encouraged (not restricted) from expanding their book of business
  
• There are no caps or territory limitations
  
• Support systems (like billing, dispatch, compliance) can handle higher volume
  
• The brokerage wants you to succeed and will help you plan long-term
  

You should never feel like you’ve “outgrown” your freight agent program. The best ones grow with you.

Community & Culture: You’re Not Just a Numbe

Culture may not be the first thing agents look for, but it quickly becomes one of the most important.

The top freight agent programs in 2025 are built on relationships, trust, and respect. Agents feel like part of the team, not just a number in a commission report.

What to expect from a strong culture:

• Open communication with leadership – real access, not layers of corporate ladder
• A supportive team environment where agents help, not compete with one another
• A “you run your business, we’ve got your back” mindset
• Consistency and integrity – policies don’t change without notice

Programs with strong communities attract the best agents, and keep them.

Final Takeaway: What Makes a Top Freight Agent Program in 2025?

It’s not just about pay. The top programs give agents the tools, support, and space to run a successful business with freedom and confidence. They invest in the whole agent, not just their numbers.

Ask yourself: Does this program help me do what I do best, and give me what I need to grow?

If the answer isn’t a solid yes, it may be time to explore something better.

Ready to Join a Freight Agent Program That Checks Every Box?

At Somerset Logistics, we believe in equipping our agents with the tech, support, and trust they need to succeed, no micromanaging, no broken promises.

✔️ Modern TMS & CRM tools
✔️ Weekly pay and real-time transparency
✔️ Operational freedom with no territory restrictions
✔️ A culture that feels like family

👉 Learn more about our agent program: www.somersetlogistics.com/agents