As we move deeper into 2025, freight agent programs are evolving to meet the growing demands of logistics professionals who want more autonomy, better support, and transparent earnings. But with so many programs available, how do you know which one is the right fit?

Whether you’re looking to switch brokerages or launch your career as an agent, this guide will help you evaluate the best freight agent programs by focusing on four critical areas: support, commission, flexibility, and reputation.

Support & Resources: Don’t Go It Alone

Even independent agents need a team behind them. The best freight agent programs in 2025 provide robust back-office support, technology systems that streamline your workflow, and access to industry training when you need it most.

What to look for:

• 24/7 access to dispatch and operations support
  
• Tools like CRM systems, load boards, and TMS integrations
  
• Onboarding guidance and continued education resources
  
• A real, responsive team, not just an automated system
  

Agents who receive strong backend support can focus on what matters most: building their book of business and nurturing relationships.

Commission Structures: Lmpw What You’re Really Earning

Let’s be real: commission splits are one of the top deciding factors when choosing a freight agent program. But it’s not just about the percentage, it’s about how and when you’re paid, and whether the numbers are as straightforward as they seem.

What to look for:

• Weekly or consistent pay schedules
  
• No surprise deductions or hidden fees
  
• Transparent commission policies with no bait-and-switch
  
• Clarity on what’s included (carrier pay, factoring, insurance, etc.)
  

The top programs in 2025 are building trust with agents through fair, clearly defined compensation that doesn’t nickel-and-dime your commissions.

Flexibility: Freedom to Run Your Business, Your Way

One of the biggest perks of becoming a freight agent is the ability to run your business with freedom. Yet, many programs still limit agents with territory restrictions, excessive rules, or constant changes to operations.

What to look for:

• No territory restrictions or “in-house competition”
  
• Freedom to work with your own customers and carriers
  
• A program that doesn’t micromanage or enforce unnecessary quotas
  
• Consistency in how the program is run, without surprise policy changes
  

Great programs provide structure without suffocating your independence.

Reputation: Do Your Homework Before Signing On

The best freight agent programs have a track record of stability, support, and transparency. Before committing, do your research to ensure you’re aligning with a company that values its agents long-term.

What to look for:

• A history of financial stability and prompt payments
  
• Positive agent testimonials and success stories
  
• Leadership that’s accessible and engaged, not hidden behind corporate red tape
  
• A culture that treats agents like true partners, not just revenue generators
  

Pro tip: Ask if you can speak with current agents. Their feedback is often the most honest reflection of the program’s day-to-day experience.

Ready to Find the Freight Agent Program That Supports You?

In 2025, freight agents are no longer settling for just any program. The best agents are choosing partnerships that respect their independence, reward their efforts, and provide real support every step of the way.

If you’re evaluating your next move, ask yourself:

“Does this program give me the freedom, support, and stability I need to grow my business?”

If not, it might be time to find one that does.

 Interested in a freight agent program that values your business as much as you do?
Learn more about the agent opportunities at Somerset Logistics. somersetlogistics.com/agents