In the fast-paced world of supply chain and transportation, the role of the freight broker is more critical than ever. Whether you’re a shipper looking for dependable freight movement or someone exploring a career in logistics, understanding what a freight broker does, and why they’re so essential, can help you make smarter, more strategic decisions.

A freight broker acts as the connection between shippers, the businesses that need to move freight, and carriers – the ones who haul it.

From negotiating rates to managing logistics from pickup to delivery, freight brokers simplify the process ensuring loads move efficiently, safely, and cost-effectively.

In this post, we’ll explore what freight brokers actually do, how they bring value to both shippers and carriers, and how to choose the right one for your needs.

Understanding the Role

Freight brokers are the middle ground between shippers and carriers. They negotiate rates, match freight with the right carrier, and manage communication and coordination from pick-up to delivery.

Why Businesses Need Freight Brokers

Brokers help companies reduce shipping costs, save time, and increase efficiency by tapping into vetted carrier networks and managing all the logistics. They simplify the complexity of it all.

How to Choose the Right Freight Broker

Look for brokers with industry experience, strong financials, consistent communication, and a reliable support system. Bonus points for those who treat your freight like their own (ahem, Somerset).

At Somerset Logistics, we know the role of a freight broker is about more than just matching freight with a truck. It’s about solving problems, building trust, and delivering consistent value – every single day.

That’s exactly why we’ve built our Freight Agent Program to support independent brokers and agents who are ready to take that responsibility seriously without sacrificing their freedom or financial security.

Here’s what sets us apart:

• Transparent, 70% commission, no deductions, no surprises
• Weekly pay, so your cash flow stays strong
• Direct access to leadership when you need real answers
• No territory restrictions or unnecessary hoops to jump through
• Real support from real humans 24/7, not just on paper

Whether you’re a shipper looking for a trustworthy brokerage partner, or an experienced freight professional ready to run your agency on your own terms, Somerset is here to support your success.

Want to learn more or get started?

Get a Quote or learn more about our Freight Agent Program to connect with our team today.