If you’ve ever been confused about the difference between a freight broker and a dispatcher, you’re not alone. These two roles often get lumped together in logistics conversations, but they serve very different functions.

In this post, we’ll break down the key differences between freight broker vs dispatcher, explain who each one works for, and help you understand which partner is the right fit for your freight or career goals.

Whether you’re a carrier, a shipper, or someone looking to enter the logistics industry, understanding how these roles operate can help you make more informed, strategic decisions.

What a Freight Broker Does vs. a Dispatcher

Freight brokers represent the shipper and work to secure transportation. Dispatchers work for carriers to find loads and manage drivers. Brokers connect the freight; dispatchers manage the haul.

Who Should Work with Each?

Shippers work with brokers for convenience, cost savings, and access to vetted carriers. Carriers work with dispatchers to stay loaded and on the road. Each role plays a different side of the logistics game.

Pros and Cons of Each Role in Logistics

Brokers have licensing, insurance, and risk, but more control and earning potential. Dispatchers handle less liability, but also less negotiation power. Understanding both helps shippers and carriers work smarter.

Whether you’re a shipper trying to decide who to trust with your freight, or a logistics professional considering your next move, understanding the difference between a freight broker and a dispatcher is a smart first step.

At Somerset Logistics, we believe in clarity, consistency, and long-term partnerships. We offer reliable brokerage support for shippers who need freight moved with care and confidence—and we empower independent agents and brokers to thrive under our Freight Agent Program.

Here’s what you’ll get when you partner with Somerset:

• Direct access to decision-makers, no red tape, no hold music
• Financial strength & weekly pay, for both agents and carriers
• No micromanaging, territory restrictions, or commission surprises
• True support, with real people answering the phone when you call

We’re not just another name in logistics. We’re a team you can grow with.

Want to learn more about moving freight or joining our program?

Reach out to our team directly to start the conversation!